Community Guidelines
HopeCore is a warm place, and we keep it that way together. These guidelines explain what we value, what you won’t find here and what to do if something goes wrong.
What this place is
HopeCore is a space for bright emotions. We want people to feel relief, not anxiety, when they open the app. That is why our rules are stricter than on other networks, and we are not shy about it.
What we value
- Kindness. Support one another.
- Honesty. Share what is real and don’t pretend to be someone else.
- Respect for boundaries. Don’t message people who don’t want to talk, and don’t post other people’s material without consent.
- Calm. No rush, no scaremongering, no shock for attention.
What you won’t find here
We don’t publish negative content either, even when it breaks no law. A post with sad news may be perfectly honest, but it doesn’t belong here.
- Sad, alarming or shocking news, tragedies, mourning or panicked posts; clickbait and fear-mongering.
- Swearing, obscene words and insults, even as a joke or in a quote.
- Bullying, hate, threats, discrimination, harassment.
- AI-generated content: images, video, voice and text.
- Advertising, spam, scams, phishing, artificial boosting.
- Sexually explicit, violent or dangerous content; encouragement of self-harm and dangerous “challenges”.
- Other people’s private information, intimate material without consent, copyright infringement, impersonation.
Content that endangers the most vulnerable is absolutely prohibited: we block it immediately and pass it to law enforcement.
If you are having a hard time
You are not alone. We don’t post sad things here so that everyone can catch their breath, but there are places to turn to. In danger right now? Call 112 (EU, Ukraine) or 911 (US).
- 112: the single emergency number (EU, Ukraine).
- 116 123 (or 0 800 500 335): La Strada national hotline for domestic violence, human trafficking and discrimination, free (Ukraine).
- 0 800 332 029: crisis line of the Ukrainian Veterans Fund, free and open 24/7, for veterans, their families and anyone in crisis (Ukraine).
- 116 111: the national child helpline (Ukraine).
- 988: Suicide & Crisis Lifeline (US). Helplines in other countries: findahelpline.com.
Asking for help is a sign of strength. HopeCore is a community, not a replacement for professional help.
Safety we keep together
We believe in democratic safety: a space is safe when everyone looks after it.
- Anyone can report a post, comment, sound, message or profile. Reports are anonymous: the author never learns who reported.
- Community reports work together with automatic checks: suspicious content is hidden until a moderator decides.
- Human moderators respond within 24 hours. Decisions can be appealed: write to us.
What we do about violations
- hide or remove the content;
- warn the author;
- restrict posting or commenting for a period;
- ban the account for serious or repeated violations (the most severe ones at once).
We may act without warning when people’s safety requires it.
How to report
In the app tap Report next to a post, comment, sound or on a profile. You can also Block: that person can no longer message you.
Can’t use the app? Write to us.
We listen to you
HopeCore grows together with you. Send ideas, suggestions and doubts about the rules to support@hopecore.link: we read every message.
For parents and guardians
HopeCore is intended for people aged 13 and over. If you see someone younger using the app, or notice dangerous behavior, write to safety@hopecore.link.